Returns & Exchanges

At Eveline Cosmetics, your satisfaction is our priority; if you are not completely happy with your beauty purchase, you can return unopened products within 30 days for a full refund. We strive to make the process as seamless as our skincare formulas to ensure you shop with total confidence.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.

• 2.
  Pack Your Products

  Carefully place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a standard refund.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.